For many Tier 1 automotive suppliers and manufacturers (it can also be Tier 2s that get placed on CS by the Tier 1), Controlled Shipping (CS) is a necessary—but often confusing—part of doing business with OEMs. You receive the dreaded letter:
“Your facility has been placed in Controlled Shipping Level 2.”
And just like that, you’re in the hot seat. But what exactly does that mean? What steps do you take? Who’s qualified to support you? And most critically—how do you get out?
At Vayan Group, we’ve seen firsthand how overwhelming this process can be. We’ve also helped over 400+ companies navigate it successfully. Here’s what most suppliers get wrong—and how you can get it right.
What Is Controlled Shipping?
Controlled Shipping is a quality containment process required by OEMs when supplier parts don’t meet agreed-upon quality standards.
- Level 1 (CS1): You provide your own containment and corrective action.
- Level 2 (CS2): You must bring in a third-party provider from the OEM’s (or Tier 1’s) approved vendor list to execute and verify Level 1 containment / corrective actions to address the non-conformances.
CS is supposed to be a path back to compliance—but it often creates confusion, downtime, and even reputational risk.
You’re In CS2, Now What?
When suppliers land in CS2, the first feeling is usually panic. Why? Because the timeline is tight, the requirements are strict, and the consequences are high.
Here’s what you’re up against:
- OEM (Tier 1) audit is scheduled—soon.
- You must show 20–30 clean days of verified quality.
- You need to run root cause analysis and implement corrective action(s) fast.
- You’re required to track, document, and report everything—directly to the OEM (Tier 1).
And not every provider can help. You can only work with pre-approved vendors—so if you call the wrong partner, you risk:
- Delayed recovery (this obviously translates to $$)
- Incomplete root cause work
- Repeat issues that harm your standing with the OEM
The Turning Point: Why Smart Suppliers Call Vayan
At Vayan, we don’t just help you meet CS2 requirements—we help you regain control. Our Controlled Shipping Services are built around three pillars:
- Certified Expertise – Our team knows CS1, CS2, SSC, GP12, and Firewall requirements inside and out.
- Proven Execution – We’ve supported 400+ CS2 events across top OEMs like GM, Nissan, and Volkswagen.
- Transparent Technology – Our system shows your real-time progress, so you’re never in the dark.
- Hit the Ground Running – We show up on Day 1 ready to work—no learning curve, no delays.
What We Do Differently
From the moment we step in, our trained professionals:
- Execute product process standards with precision
- Perform Facilitate/Validate root cause analysis and associated corrective actions
- Apply multi-layer containment approach to prevent repeat defects
- Deliver standardized reporting directly to you and your OEM
Our tech platform keeps everyone aligned by tracking:
- Current clean-day count
- Resolved vs open issues
- Status of corrective actions
This gives you (and your OEM) full transparency into your progress.
Why It Matters
Controlled Shipping doesn’t have to derail your business. With Vayan Group, you can:
- Exit containment faster
- Avoid repeat findings
- Rebuild OEM confidence
- Protect your relationships and your revenue
And perhaps most importantly: we don’t just help you get out of CS. We help you stay out and focus your valuable resources on production.
Don’t Let CS2 Take Over Your Operation
Controlled Shipping is serious—but with the right partner, it’s manageable.
- We’re on the OEM’s pre-approved vendor list
- We have the industry’s fastest containment exit record
- We bring brains, systems, and trust—not just bodies
Request a consultation with Vayan Group today, and let’s get you back to quality compliance—with confidence.